Hotel Amenities & Frequently Asked Questions

CHECK-IN:
4pm local hotel time

CHECK-OUT:
12pm local hotel time

CANCELLATION POLICY:
All reservations must be cancelled by 4pm, 24 hours prior to arrival date to
avoid one day's room and tax charge.

HOTEL AMENITIES & FEATURES

100% smoke free accommodations
Complimentary access to the fitness center
Complimentary wireless network available / high-speed upgrade available to purchase
Business center with printing capabilities
Large in-room work desk with ergonomic desk chairs, telephone and voicemail
In-room safe
Keurig style coffee maker with coffee and tea
Iron and full-size ironing board
Full control thermostat
Roll away beds - $30 per night & subject to availability, can only be requested for corner kings & suites
New sumptuous beds with deluxe pillow top mattresses, Down pillows and comforters (Hypo allergenic upon request)
Microwaves $25 and subject to availability for standard rooms, Suites are equipped with microwaves
Mini Fridges are Standard in each room, suites and corner kings have medium-sized fridges
Marble bath enclosures and granite vanities
Dual phase shower head
Hair dryer
Pet friendly** see pet policy below
Pack & Plays complimentary and subject to availability
ADA Accessible rooms available

PARKING
Hotel does not own or operate parking facilities. Street Parking may be available nearby. Self-Parking is available for $25 per day in the Morris Street Garage on New Street, owned and operated by The New Brunswick Parking Authority. Valet Parking is also offered by “Open Door Valet” from the front door of The Heldrich for $30 per night or $20 for up to 8 hours. As a friendly reminder, please do not leave valuables in your vehicles.

PET POLICY

Non-refundable pet fee = $75 per night per pet
All pets must be registered at the front desk upon check in. All registration cards must indicate the pet and type of pet in the room.
Registered guests will be responsible for any damages caused to room. Damage fee can exceed to the amount of $200.
Housekeeping services must be arranged in advance. Housekeeping or Engineering will not enter a room with a pet that is not in a crate.
Pet walking is in designated areas only. Pets must always remain on a secure leash while at The Heldrich Hotel.
Pets are not permitted in our restaurant, bar or pool area. Assistance dogs are an exemption

Hotel Amenities & Frequently Asked Questions

HOTEL AMENITIES & FEATURES

PET POLICY

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