Hotel Amenities & Frequently Asked Questions

4pm local hotel time

12pm local hotel time

All reservations must be cancelled by 4pm, 24 hours prior to arrival date to
avoid one day's room and tax charge.


  • 100% smoke free accommodations
  • Complimentary access to the fitness center
  • Complimentary wireless network available / high-speed upgrade available to purchase
  • Business center with printing capabilities
  • Large in-room work desk with ergonomic desk chairs, telephone and voicemail
  • In-room safe
  • Keurig style coffee maker with coffee and tea
  • Iron and full-size ironing board
  • Full control thermostat
  • Roll away beds - $30 per night & subject to availability, can only be requested for corner kings & suites
  • New sumptuous beds with deluxe pillow top mattresses, Down pillows and comforters (Hypo allergenic upon request)
  • Microwaves $25 and subject to availability for standard rooms, Suites are equipped with microwaves
  • Mini Fridges are Standard in each room, suites and corner kings have medium-sized fridges
  • Marble bath enclosures and granite vanities
  • Dual phase shower head
  • Hair dryer
  • Pet friendly** see pet policy below
  • Pack & Plays complimentary and subject to availability
  • ADA Accessible rooms available
Hotel does not own or operate parking facilities. Street Parking may be available nearby. Self-Parking is available for $25 per day in the Morris Street Garage on New Street, owned and operated by The New Brunswick Parking Authority. Valet Parking is also offered by “Open Door Valet” from the front door of The Heldrich for $30 per night or $20 for up to 8 hours. As a friendly reminder, please do not leave valuables in your vehicles.


  • Non-refundable pet fee = $75 per night per pet
  • All pets must be registered at the front desk upon check in. All registration cards must indicate the pet and type of pet in the room.
  • Registered guests will be responsible for any damages caused to room. Damage fee can exceed to the amount of $200.
  • Housekeeping services must be arranged in advance. Housekeeping or Engineering will not enter a room with a pet that is not in a crate.
  • Pet walking is in designated areas only. Pets must always remain on a secure leash while at The Heldrich Hotel.
  • Pets are not permitted in our restaurant, bar or pool area. Assistance dogs are an exemption

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